If you are not satisfied with your purchase for any reason, simple return your merchandise within 14 days of the purchase date for a refund. Return shipping is the customer’s responsibility and the original shipping charges are non-refundable unless the original order was damaged or incorrect.
However, you can claim a refund as long as the return meets the return requirements.

Time frame and the form of return
items must be returned unused and accompanied by the filled Return form what is available on the website.
items must be returned in the original manufacturer’s and/or shipment packaging, so we recommend you keep your packaging for at least the first 14 days after purchase.
the buyer pays for the return.

Product appearance
Returned products will not be accepted if:
– they have been used;
– they have been damaged;
– their consumption properties have not been retained;
– they have lost their re-saleable condition. If a customer returns an item that is not re-saleable (and therefore not entitled to a refund/exchange) the customer will be responsible for all costs incurred to return the items.

Refund procedure
Your returned products will be delivered to the warehouse where our staff will assess whether the products have been returned in accordance with the abovementioned conditions. If the conditions are not met, the money will not be refunded, and the delivery or taking back of the products will be discussed individually. If the conditions are met, you can expect a refund in the same form of payment originally used for purchase, within 30 days after placing your return. in the mail. Refunds are completed in 3-5 days after they have been received and processed. We will send you an e-mail to let you know when the refund has been completed.

The above procedure corresponds to the laws of the Republic of Latvia and mutual respect.